BounceWave Mobile App & Support
Welcome to the official support page for the BounceWave Inflatable Sales App — your all-in-one tool for managing inflatable purchases, tracking orders, accessing exclusive products, and staying connected with our sales team.
🔧 Need Help? We’re Here for You.
If you're experiencing issues or have questions, explore the resources below or contact our support team directly.
📱 App Features Overview
- Browse our full catalog of inflatables, accessories, and exclusive drops
- Submit purchase inquiries
- Connect with your sales representative
- Receive push notifications for promotions and updates
- Build a wishlist of your favorite products for future orders.
Troubleshooting & FAQs
Q: I'm having trouble logging in. What should I do?
A: Ensure your login credentials match your BounceWave account. Try resetting your password or contact support if the issue continues.
Q: The app isn’t loading or crashes.
A: Try force-closing and reopening the app. Make sure your device’s software and the app are both updated to the latest version.
Q: How do I track my order?
A: To track the status of your order, please contact us at (888) 901-9283 or email sales@bouncewaveslidesales.com
Q: Can I place inflatable orders through the app?
A: Yes! You can place an order inquiry through the app! Once we receive your order, a member from our sales team will reach out to send you a final invoice for your order!💬 Contact Support
If your issue isn’t resolved with the resources above, reach out to us:
📧 Email: sales@bouncewavesales.com
📞 Phone: 1-888-901-9283 (Mon–Fri, 9AM–5PM EST)
📲 In-App Chat: Tap “Support” > “Live Chat” in the app
🔄 App Updates
Keep your app updated to ensure the best performance and access to the latest features. Enable auto-updates in your device settings.
📢 Feedback & Suggestions
We’re always looking to improve. Share your feedback directly in the app by visiting:
Settings > Feedback